Enterprise Property Operations Platform

Zero-Portal Maintenance.
Contractors Respond on WhatsApp.

Fixora helps letting agencies dispatch repairs, automate landlord approvals, track compliance and maintain complete audit trails without forcing contractors into another portal.

Property Operations QueueSLA Active
URGENT MOULD REPORT12 Westbourne Grove, W11
Tenant Reported14:02
Contractor Accepted14:11
Landlord Approved14:16
Job Scheduled15:00
Weekly SLA Compliance rate99.1% avg
SLA statusON TRACK
ICO Registered UK GDPR Tenant Isolation Audit Trails Manual Billing No Client Money Handling AWS UK Infrastructure
Market Triggers

Maintenance Workloads Are Increasing

Property managers are expected to do more than ever. Compliance rules and contractor issues have created an administrative bottleneck.

Awaab's Law Compliance

Strict statutory mandates require agencies to inspect damp and mould reports within 14 days and initiate hazard rectification inside 24 hours (Housing Act 2004 compliance).

Onerous Compliance Audits

Annual check-offs for Gas Safety (CP12), EPC upgrades, and EICR tests require clean, court-admissible visual audit trails to comply with regulatory standards.

Contractor Shortages

Qualified local tradespeople are rejecting jobs from agencies using complex portal registration systems. They want frictionless communication.

Higher Tenant Expectations

Modern renters demand real-time communication. They want transparent dispatch alerts and text updates, bypassing slow phone calls.

Friction Analysis

The Hidden Cost of Maintenance Admin

Most agencies don't have a maintenance problem. They have a coordination problem.

Agency SizePM Hours Lost MonthlyAnnual Administrative Cost
250 Properties60 hours£18,000 / yr
500 Properties120 hours£36,000 / yr
1,000 Properties240 hours£72,000 / yr

Your Property Managers Are Drowning In Admin

Maintenance is a communication and tracing problem. Here is what your operations look like today versus with Fixora Pro.

Legacy Chaos

Current Communication Loop

Tenant Calls: Boiler issues reported over the phone
PM Emails Contractor: Work order details typed manually
Contractor Ignores Email: Portal login codes are lost
PM Calls Contractor: Hours wasted chasing ETAs
Landlord Approval Delayed: Quotes sit in back-and-forth emails
Tenant Chases: Inbound complaints escalate
Compliance Risk: Regulatory safety audit documents missing
Negative Review: Landlords churn over administrative delays
Fixora Workflow

Automated WhatsApp Wedge

Tenant Reports: Repair details submitted in under 60 seconds
Contractor WhatsApp: Dispatch routed instantly to their standard chats
Quote Approved: Landlord reviews and approves via 1-tap magic links
Audit Logged: Automatic Gas Safe checks complete in the background
Job Completed: Contractor uploads completion photos via text message
Timeline Stored: Legal audit trails written to your CRM in real-time
The Core Advantage

The Contractor Portal Problem

Traditional maintenance systems force tradespeople to log into complex online contractor portals. Plumbers and electricians ignore portals. They lose logins, miss notifications, and delay repairs.

Fixora dispatches directly to native WhatsApp chats. Contractors quote, schedule, coordinate ETAs, and submit final invoices inside the messaging app they use every single day.
F
Fixora Dispatcher
Online
🔧 Work Order CP12: Boiler pressure leak reported at 12 Westbourne Grove, W11. Respond ACCEPT to assign works order.
ACCEPT
✓ Assigned. Credentials verified. Please upload site quote/photos once verified.
Boiler valve needs replacing. Quote £120.
✓ Quote logged. Landlord magic approval link sent. Awaiting sign-off.
✓ Landlord Approved. Reply DONE with final invoice file once complete.
DONE
Message thread locked...
Competitive Kill Shot

Why Fixora Exists

Traditional property management portals fail because contractors refuse to use them. Fixora solves this communication barrier at the root.

Friction / ObstacleTraditional PlatformsFixora Pro
Contractors ignore portalsYes (Common failure point)No (100% adoption via WhatsApp)
Separate app requiredYes (Requires logins/downloads)No (Works inside standard SMS/chat)
WhatsApp native integrationNo (Restricted to emails/notifications)Yes (Built directly on Meta Cloud APIs)
Landlord one-tap approvalsLimited (Often requires portal registrations)Yes (Secure token-based magic links)
Compliance workflows and checksPartial (Manual uploading/checks)Yes (Automatic Gas Safe & NICEIC checks)

Designed For Letting Managers

Simple interface layouts that keep branch managers, landlords, and operations aligned.

dashboard/repair-records-gridProduction UI
Filters: All RepairsPostcode: All
Sorted by: SLA Urgency
Property AddressMaintenance CategoryContractor AssignedSLA Status
12 Westbourne Grove, W11Urgent MouldJohn Davis Gas Safe (#19902)ON TRACK
44 Kensington High St, W8Gas Cert ExpiringTriage Alert - Dispatch PendingNEEDS ACTION
Apartment 15, Chelsea Gate, SW3Door Lock replacementAlan Keys Locksmith LtdSCHEDULED
Implementation Plan

Frictionless Enterprise Implementation

Knight Frank, Savills, and Leaders don't buy software—they buy implementation confidence. Here is how we get your portfolio live in 30 days.

Week 1

Ingestion & Onboarding

  • Concierge portfolio import
  • Contractor panel invitations
  • Gas Safe database check
Week 2

Branch Configuration

  • Staff permissions setup
  • Branch boundaries mapping
  • Pre-approved budget limits
Week 3

Live Dispatch Activation

  • WhatsApp channel activate
  • Live repair triage logs
  • Magic quote sms links
Week 4

Compliance Reporting

  • Awaab's law audit trails
  • PPM recurring schedules
  • Weekly automated ROI reports
Security Specifications

Built For Compliance Teams

We design for risk reduction. Your database configurations remain isolated, encrypted, and audit-ready.

Multi-Tenant Isolation

Strict database partitioning using Row-Level Security (RLS) safeguards, preventing any cross-tenant data leaks.

Role-Based Permissions

Granular access gates isolate tenant, landlord, contractor, and property manager credentials.

Point-in-Time Recovery

Continuous write-ahead database logging allowing point-in-time recovery with 15-minute RPO targets.

Disaster Recovery

Fail-safe database replication and automated regional fallback instances online 24/7.

Immutable Audit Logging

Cryptographic, timestamped timeline logs recording every workorder dispatch, landlord quote approval, and completion action.

Secure Invitations

Token-based, single-use email verification invitations blocking unauthorized signup registrations.

Uptime Targets

Targeting 99.9% availability. Detailed uptime guarantees are subject to signed service agreements.

Operations Support SLA

Custom priority response times and support paths available for enterprise deployments.

Indemnity Alignments

Professional Indemnity and Cyber Liability insurance alignment details subject to evaluation.

Works Alongside Your Existing Systems

Fixora acts as a lightweight communication overlay. We sync active leases, landlords, and ledgers automatically.

Alto

Migration Available Today / Native Sync Coming Soon

Reapit

Migration Available Today / Native Sync Coming Soon

Arthur Online

Native Sync Integration Available

Xero

Native Sync Integration Available

Sage

Native Sync Integration Available
Founder Trust

Why We Built Fixora

"We watched property managers spend hours chasing contractors, updating spreadsheets, forwarding emails and manually documenting compliance. Traditional systems fail because they build software that contractors ignore.

Fixora was built to eliminate administrative maintenance work without forcing contractors into another portal. We focused on making WhatsApp the core interface for the tradesperson—ensuring 100% compliance and zero coordination overhead."

The Fixora Operations TeamFormer Letting Agency Directors & SaaS Builders
System Capability

Real Letting Operations, Handled Automatically

Fixora Pro is not a basic ticketing tool. We coordinate your entire maintenance workflow.

Maintenance Dispatch

Contractors are selected automatically by postcode and qualification before dispatch.

Landlord Approvals

Quote details are packaged into lightweight links approved without password obstacles.

Compliance Campaigns

Automate scheduling and document check-offs for CP12 Gas Safe and EICR testing.

PPM Scheduling

Configure repeat planned tasks for gutter clearing, fire alarms, and chimney sweeps.

Estate & Block Management

Log works orders for communal blocks and split invoices by service charge keys.

Contractor Scorecards

Track contractor dispatch acceptance rates and invoice variance milestones.

Budget Monitoring

Define cost limits per landlord profile, auto-approving small repairs instantly.

Estimate Operational Time & Cost Savings

Adjust parameters below to see how many coordinator hours and administrative costs are recovered.

Properties Managed:500 Units
Monthly Repairs Dispatched:125 Repairs
Avg. Property Manager Salary:£35,000
Estimated Monthly Impact
Hours Saved313 h / mo
Administrative cost saved£5,618 / mo
Annual cost savings:£67,416 / yr
* Note: Calculator outputs represent illustrative targets based on early pilot feedback and nominal workflow improvements. Actual hours saved and cost offsets vary by agency structure.
Credibility Proof

Validated By Letting Professionals

Read how letting agency directors, contractors, and operations specialists use Fixora Pro.

14,200+Repairs Dispatched
99.1%Contractor Response Rate
18 MinsAvg. Landlord Approval

"Fixora was designed to streamline our repair turnaround. PMs no longer waste hours typing emails and leaving voicemails. In our pilot branch, contractor response times fell significantly, helping resolve pending tickets much faster."

Jane C. (Pilot Participant)Regional Operations Manager (Illustrative Portfolio)
Illustrative Workflow

"I tend to ignore emails and portal logins when on site. Getting a text on WhatsApp to review and accept repair requests directly in chat is a much more practical flow. It works with how we operate daily."

David M. (Plumber Pilot)Gas Safe Registered Plumber (Illustrative Profile)
Illustrative Profile

Frequently Asked Questions

Resolving operational questions before onboarding conversations.

Apply for the Fixora Pilot Program

Includes up to 500 properties, concierge onboarding, contractor migration, and dedicated implementation support.